FAQ's

To start service, just call our office or fill out the short “SIGN UP NOW” form above and a representative will be happy to set you up.

The routes run from 7:00 am to 5:00 pm each day. We strongly recommend you leave your garbage out for collection the night before your scheduled collection day to avoid missing an early pickup time. .

Our garbage tote is 96 gallons and our recycle totes are 64 gallon.

For questions about our holiday pick up schedules please call the office directly at 585-747-7445.

The most up to date information on materials that are acceptable for curbside recycling can be found on the Monroe County ecopark website.

Electronic equipment cannot be disposed of with regular curbside trash collection. By law, it must be recycled properly. For current information on how to recycle electronic equipment, visit the Monroe County ecopark website.

Hazardous waste will not be taken. We would direct you to visit the Monroe County ecopark website for more information on hazardous waste disposal.

The collection requirements for each town vary. For more information on yard debris and brush pickup within your specific area, please visit the Monroe County website HERE.

No more than three standard size garbage bags, in addition to your garbage tote, will be allowed for weekly pickup. For collection of any more than this, or for other large item pickup please contact our office ahead of your scheduled pickup day and we will do our best to accommodate you. Additional charges may apply.

Yes, simply contact our office and we can suspend your service for the time you are away.

If you stay in our coverage area, we’ll set up your next service address and continue your service. Give us a call and we can tell you if we provide service at your new residence.

You can call our office to set up a time to meet, or you can fill out our commercial service form on-line HERE and submit it. We will contact you shortly.

Terms and Conditions are agreed upon after the first completed payment is made by the customer. If you have any questions please contact our office.

Please refer to the link below for information on what is accepted.