If you're new to J.P. White Trash Disposal & Recycling or looking for quick answers about garbage pickup schedules, service setup, or what you can and cannot throw out, this FAQ guide will help. Below, you will find helpful information about residential service, recycling guidelines, special pickups, and more so you can keep your waste removal running smoothly throughout the year.
For additional questions, please contact us today!
Residential Service Setup & Scheduling
To start service, just call our office or fill out the short “SIGN UP NOW” form above and a representative will be happy to set you up.
We provide weekly trash and recycling pickup and waste removal services throughout the Greater Rochester, NY area, including Greece, Gates, and nearby neighborhoods. Service is expanding to additional areas like Irondequoit in future seasons.
The routes run from 7:00 am to 5:00 pm each day. We strongly recommend you leave your garbage out the night before your scheduled collection day.
Our garbage tote is 96 gallons and our recycle totes are 64 gallons.
Yes, simply contact our office and we can suspend your service for the time you are away.
If you stay in our coverage area, we’ll set up your next service address and continue your service. Give us a call to confirm service at your new residence.
Terms and Conditions are agreed upon after the first completed payment is made. Contact our office with any questions.
You can call our office to set up a time to meet, or fill out our commercial service form online HERE.
If you forget to put out your tote, you’re eligible for one complimentary missed pickup. Call 585-747-7445 to reschedule.
Recycling Rules & Accepted Materials
Recycling pickup is typically every other week. Have totes at the curb by about 6:00 AM.
The most up-to-date information is available on the Monroe County ecopark website.
Disposal Guidelines for Special Items
Electronics cannot go in regular trash and must be recycled per local law.
Hazardous waste is not accepted. Visit the Monroe County ecopark website for disposal options.
Collection requirements vary by town. Visit the Monroe County website for details.
No more than three standard garbage bags are allowed weekly. Contact us for larger items or special pickups; additional charges may apply.